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Account (8)

Signing up, trial, account management details are listed here

Where to find details about my account and purchased plans?

Modified on 28 May 2024
How to manage subscription auto renewal?

Modified on 28 May 2024
How many devices can I connect to my account and use simultaneously?

Modified on 28 May 2024
How to share a license with another user?

Modified on 01 Jul 2024
I forgot my password, what to do?

Modified on 28 May 2024
How to manage email notifications?

Modified on 28 May 2024
How to delete my account?

Modified on 28 May 2024
How to delete programs?

Modified on 24 May 2024

Helpdesk Software by Freshdesk Cookie policy

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_fw_crm_v netpeaksoftware616995425.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).

_x_w netpeaksoftware616995425.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m netpeaksoftware616995425.freshdesk.com Session Contains the state of the shard.

_helpkit_session netpeaksoftware616995425.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session netpeaksoftware616995425.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials netpeaksoftware616995425.freshdesk.com 2 months Used for user authentication.

wf_order netpeaksoftware616995425.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type netpeaksoftware616995425.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter netpeaksoftware616995425.freshdesk.com Session Denotes which filter is applied for the tickets list.