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Account (9)

Signing up, trial, account management details are listed here

Where to find details about my account and purchased plans?

Modified on Tue, 28 May at 8:22 PM
How to manage subscription auto renewal?

Modified on Fri, 23 Aug at 1:49 PM
How many devices can I connect to my account and use simultaneously?

Modified on Mon, 4 Nov at 5:37 PM
How to share a license with another user?

Modified on Mon, 1 Jul at 8:31 PM
I forgot my password, what to do?

Modified on Tue, 28 May at 8:39 PM
How to appy a reedem code?

Modified on Tue, 8 Oct at 5:27 PM
How to manage email notifications?

Modified on Tue, 28 May at 8:42 PM
How to delete my account?

Modified on Tue, 28 May at 8:43 PM
How to delete programs?

Modified on Fri, 24 May at 5:58 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_fw_crm_v netpeaksoftware616995425.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).

_x_w netpeaksoftware616995425.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m netpeaksoftware616995425.freshdesk.com Session Contains the state of the shard.

_helpkit_session netpeaksoftware616995425.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session netpeaksoftware616995425.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials netpeaksoftware616995425.freshdesk.com 2 months Used for user authentication.

wf_order netpeaksoftware616995425.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type netpeaksoftware616995425.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter netpeaksoftware616995425.freshdesk.com Session Denotes which filter is applied for the tickets list.