If you're encountering errors while attempting to install Netpeak Spider on your macOS device, it could be due to your system not meeting the minimal requirements. Here is more info:
| Specification | Minimal requirements | Recommended specs |
| RAM | 8 GB | 16 GB |
| Processor | Intel x64 or ARM x64 | ARM x64 |
| Free hard disk space | 4 GB | 16 GB |
| Version of macOS | macOS 13.5 | macOS 14 or later |
| Device model | MacBook Pro 2019 | MacBook Pro 2022 |
In most cases, the problem lies in the version of macOS. To solve this, please follow the guide:
- Check your current macOS version by clicking on the Apple menu in the top-left corner, selecting "About This Mac," and verifying the version number.
- If your macOS version is below 13.5, you need to update your operating system. To do this, go to the Apple menu > System Preferences > Software Update, and follow the prompts to download and install the latest version of macOS supported by your device.
- After updating please try to install Spider once again.
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